At Lazordy we aim to provide a high level of customer care. Making sure your products arrive in good time, are in good condition and meet your expectations is our priority.
Our Customer Care team are happy to assist you in any way they can if you have any specific instructions regarding delivery we are happy to help in any way we can.
We have a wide range of products held in-stock enabling us to deliver your order quickly. 
We are committed to 100% Quality Control checks to ensure your product is in the best possible condition, packaged well and arrives safely.
At Lazordy our products are hand-made and this means they are all unique hand-crafted pieces and are likely to be slightly different to each other.

We have recently implemented new Quality Control procedures that are intended to ensure that a product meets the requirements of our valued clients.
We listen to our customers and do our best to always be helpful. We take the extra step or go the extra mile and deal with your concerns quickly and as they arise to make sure we offer good customer service. 

The main principle in our success story is the value of the customer. 

 

Customer satisfaction is a top priority at Lazordy as it’s the leading reason why we are a recognized name in the chandeliers, antiques, and furniture industry.

 

We also add a lot of emphasis to our aftersales department, to ensure that no customer feels left behind after their initial purchase and that we are always ready to provide services from the showroom and beyond.

At Lazordy we are committed to exceptional design and great customer experiences. Quality control checks are performed by our warehouse staff to ensure your product is in the best possible condition, packaged well, and arrives safely.

If for any reason you are not happy with your purchase or have any queries about the product please contact customer care within 24 hours of delivery.